Return Policy
Return Policy

Return Policy

RETURN POLICY

Last updated April 08, 2020


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging, and mail your return to the following address:

BalloonAnimals.com
Attn: Returns

10269 SW Village Parkway Suite 102
Port St. Lucie, FL 34987
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least five (5) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned:

● Decor Pieces, Arranged Bouquets



For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note

● Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
7722241383
cs@imaginationoverdrive.com